Your Power Poll FAQs

Who can sign up to Your Power Poll?
Any resident of British Columbia who is primarily responsible for paying the BC Hydro utility bill each month and/or contacting BC Hydro when their home experiences a power outage. 


How many BC Hydro customers will be on Your Power Poll?
We hope to have 5,000 of our 1.8 million residential customers sign up to Your Power Poll. 


What if I live in an area not serviced by BC Hydro?  Can I still become a panelist?
Unfortunately, no.  Your Power Poll is open to BC Hydro residential customers only.  However, we do appreciate your interest.


Why should I join?
There are many great reasons to be part of Your Power Poll – we’re going to highlight four of them!  As a panelist, you’ll:

  • Get an insider’s view of some of our upcoming projects
  • Be able to participate in online surveys and discussions
  • Help us make the energy choices that are right for British Columbians
  • Be entered into draws for ongoing prizes

… and more!


What’s in it for BC Hydro?
Our province and population continues to grow and so has our need for more electricity.  The input we receive from Your Power Poll panelists will give us the opportunity to:

  • Hear what you think about important projects and upcoming initiatives
  • Understand which customer priorities need to be considered now and for the future
  • Help us better serve customers like you

How do I know the information I provide will be safe?
Protecting your personal information is an obligation BC Hydro takes very seriously.  Any personal information we collect is handled in accordance with the British Columbia Freedom of Information and Protection of Privacy Act.  You can also read our full Privacy Statement here.


I’ve never been part of a research panel before.  Will I receive spam email if I sign up?
Absolutely not.  We have a strict privacy policy and can assure you that Your Power Poll will be used for research purposes only – your name and email address will never be used for sales or marketing solicitations.  For more on our privacy policy, click here.


How do I sign up?
Visit this link and follow the instructions.


I want to join.  Do I qualify to be a panelist?
Thanks for your interest!  The goal of our panel is to have a broad and diverse representation of BC Hydro customers.  By clicking on the link to register, you will be asked to complete a short qualifying survey.  

If you qualify to become an official panelist, you will receive an email survey invitation approximately twice a month over the course of a year and be asked to provide your opinions and insights on a variety of interesting topics. 

If you are not eligible to become a panelist at this time – don’t worry!  We will look to contact you in the future should we need more panel members who fit your criteria. 


When can I start participating in surveys through Your Power Poll?
If you are eligible to become a panelist, you can expect to receive your first email survey invitation shortly.  After that, you will receive an email survey invitation approximately twice a month over the course of a year and be asked to provide your opinions and insights on a variety of interesting topics. 


I have more questions about Your Power Poll.  Who can I contact?
If you have further questions about Your Power Poll surveys or how your answers will be handled, please contact Edward van Dam at edward.vandam@bchydro.com or on 604 623-4536. 

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Welcome

Welcome to Your Power Poll!  This is an exclusive, online community of customers who are interested in sharing their ideas and opinions about
energy-related issues with BC Hydro
first-hand.  

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